Terms & Conditions

In these terms and conditions (Terms), the following words shall have the meanings set out below:

1. Ticket means any ticket for attending a live event (including, but not limited to, staged theatrical performances, talks, concerts, recordings, or other ticketed events) offered for sale by our authorized agents or us, and any reference to performance shall include any of these.

2. We mean The Pratyahara International Ltd, office 3570, 321-323 High Road, Chadwell Heath, Essex, RM6 6AX UK.

3. You means you or anybody who in our reasonable opinion is acting with your authority or permission, and you shall be read accordingly.

4. Ticket means any ticket for attending a live event (including, but not limited to, staged theatrical performances, talks, concerts, recordings, or other ticketed events) offered for sale by our authorized agents or us, and any reference to performance shall include any of these.

5. The price of all Tickets will be advertised on the website based on the best available information to us, but we are not obliged to conclude any contract at that price. All advertised prices are inclusive of any applicable taxes but exclusive of any per transaction telephone booking or delivery fee. Any discounts are subject to availability and our discretion and cannot be booked in conjunction with or combined with any other reductions or offers.

6. If you are paying for your Tickets using a third-party credit/debit card, you must provide us with written authorization from the cardholder. We reserve the right to cancel any booking which we reasonably suspect to have been made fraudulently.

7. If either the amount that you pay for a Ticket is incorrect or you are able to order a Ticket that was listed for sale in error or otherwise earlier than the date on which you would be entitled to purchase that Ticket under any applicable membership, we reserve the right to cancel that Ticket (or the order for that Ticket) and refund to you the amount paid. This applies regardless of whether due to human error, an error in any price or information communicated to you or a transactional malfunction of any system operated by us.

8. Pratyahara is the organizer of the event and is only allowed to sell tickets for Insomnia UK 2023. And all the tickets will be sold via online only.

9. It’s our discretion to hold all rights to reserve the seats and the entire show if it’s required.

10. We have the complete right to change the date and venue of the show if in an emergency with 24-hour prior notice.

11. Refunds shall only be made to the person who purchased the Tickets and shall when possible be made by the same method used to purchase the Tickets (except, at our discretion, where the payment was made by cash). Where a refund is permitted and the booking was made through a payment card either online, on our phone line, or in person, refunds can only be made to the same payment card. Refunds are not permitted to an alternative payment card.

12. A valid Ticket must be produced to get into a performance.

13. With the exception of assistance dogs, no animals are permitted within the venue. These seats are of no less value to be stated on the Ticket.

14. We reserve the right to refuse admission and may request any Ticket holders to leave (taking any such appropriate action which may be necessary to enforce this right) before or during a performance if, at our reasonable discretion, we consider it to be necessary to do so. No refunds will be given to Ticket holders who are refused entry or ejected due to their own behavior. We may also, on certain occasions, have to conduct security searches to ensure the safety of visitors.

15. We shall not refund any Ticket(s) after purchase.

16. Tickets to be received as an e-ticket will be delivered to the email address provided when you registered for an online booking account on our website. You may either print your e-ticket (which must be done clearly and to scale on plain, clean, white A4 paper) or present it on your mobile device (in which case, please download it to your device in advance as mobile connectivity strength at the venue cannot be guaranteed). We may also require the credit/debit card used to
make the order, photographic ID, and proof of entitlement to any concessions.

17. It is your responsibility to check that any Ticket issued to you is accurate as mistakes cannot always be rectified after purchase and any corrections are at our discretion. Please contact us immediately if there are any mistakes. It is also your responsibility to inform us if there are any changes to your details once your booking has been made.

18. We will not be responsible for any Ticket that is lost, stolen, or destroyed. It is not always possible to issue duplicate tickets and the issue of duplicates is always subject to our reasonable discretion.

19. Latecomers will be asked to wait until a suitable break in the performance before being admitted to the auditorium, but a suitable break cannot be guaranteed.

20. Ticket holders who leave the auditorium during a performance may only re-enter at the discretion of the management. Otherwise, there will be no re-admission or pass-outs of any kind. The obstruction of gangways, accessways, exits, entrances, or staircases, congregating in non-designated areas, or seeking entry to stands or seats for which you do not hold a Ticket is strictly forbidden.

21. Mobile phones and other electronic equipment must be switched off (not silenced) before entering the auditorium. No cans or glass containers may be brought into the auditorium.

22. Please note that strobe lighting, smoke effects, gunshots, and pyrotechnic effects are sometimes used in productions.

23. We shall be entitled at any time to transfer, assign, charge, sub-contract, or otherwise dispose of any of our rights and obligations under a contract incorporating these Terms provided that your rights are not adversely affected, but you may not do so without our prior written consent.

24. Nothing contained in any contract concluded incorporating these Terms is intended to be enforceable pursuant to the Contracts (Rights of Third Parties) Act 1999 by any third party.

25. Notwithstanding that the whole or any part of any provision of this agreement may prove to be illegal or unenforceable the other provisions of this agreement and the remainder of the provision in question shall remain in full force and effect.

26. We (and authorized third parties) may carry out general filming and sound recording in or about the Theatre including without limitation in connection with performance. By purchasing Tickets, you consent to you and your party being included in, and to the commercial exploitation of, such
films and recordings without payment. You further agree to being filmed by police or security staff for security and crime prevention purposes.

27. You must comply with all relevant statutes, safety announcements, regulations of the Theatre, and instructions and directions given by Theatre staff whilst attending a performance.

28. These Terms constitute the entire terms of the agreement between the parties relating to their subject
matter and supersede and extinguish all previous agreements, promises, assurances, warranties, representations, and understandings between them, whether written or oral, relating to the such subject matter. Each party acknowledges that in entering into a contract to which these Terms
apply it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance, or warranty (whether made innocently or negligently) by any person (whether the party to these Terms or not) that is not set out in this agreement. Nothing in this clause shall limit or exclude any liability for fraud.

29. No Ticket can be used for advertising, promotions, contests, or sweepstakes without our formal written permission, provided that even if such permission is obtained, use of our trademarks and other intellectual property is subject to our prior consent.

30. We will collect, use, store, and disclose your personal details in accordance with our privacy policy.

31. If you need to contact us, or if you wish to complain about your experience using or making any purchase on our website, you can do so using any of the following methods.

32. admin@pratyahara.uk or write us at Pratyahara International Ltd, office 3570, 321-323 High Road, Chadwell Heath, Essex, RM6 6AX UK.

Final Entry Zone – Seats in this zone are on a first-come, first-served basis behind the silver zones

1. This ticket must be presented at the entrance, failing which entry to the hall will not be permitted.
2. Door opens at 1 hr prior to the show time
(For each venue show time please check website)
3. The last entry 20 minutes prior to show time
4. Door closes 15 minutes prior to the show
Video footage of this event may not be copied or displayed on social media or other platforms without prior approval from the Pratyahara team.
5. Along with this event, the audience will also be captured on video footage and may be used for the promotion of this event in the future.

Website Terms and Conditions

These terms and conditions of use (Terms) govern your access to and use of this www.pratyahara.uk and/or www.Mentalist Aathi.com (the Website, as applicable). By accessing and/or using the Website, you agree to comply with and be bound by these Terms and by our privacy policy. You also confirm that you have read and agreed to our cookies policy. You are also responsible for ensuring that all persons who access the Website site through your internet connection are aware of and comply with these Terms.

Please contact us at admin@pratyahara.uk if you have any questions.

The Website is directed to people residing in the United Kingdom. We do not represent that content available on or through the Website is appropriate or available in other locations. We may limit the availability of the Website or any service or product described on the Website to any person or geographic area at any time. If you choose to access the Website from outside the United Kingdom, you do so at your own risk. The Website may contain links to websites or resources operated by parties other than us. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products, or other materials or services on or available from such websites or resources, nor for any damage, loss, or offense caused or alleged to be caused by, or in connection with, the use of, or reliance on any such content, goods, or services available on such external sites or resources.